Your front desk is the heartbeat of your dental practice – the first voice patients hear, the scheduler of appointments that fill your chair time, and the problem-solver when emergencies arise. But ...

Hiring a front-desk receptionist to serve as the face of your company starts with a well-drafted job description outlining the duties of the position. Include in the job description the typical ...

A small business receptionist does much more than greet visitors to your office or direct incoming phone calls. A receptionist often handles deliveries, processes the mail, places outbound calls for ...

The truth is, there are worse things than being a receptionist. Plenty. But few of them will involve sitting behind a desk and answering phone calls. Or listening to your boss’ meandering ideas and ...

Working in a busy salon requires juggling a hundred little tasks at once, and one dedicated worker had done it all without complaint. But on her last day covering the receptionist, she faced an ...

Worker misheard hours reduction and became extremely upset—clarified the next day that she wanted to keep her job, but the ...