Unless you’ve been living on a desert island with no Wi-Fi, you know that in 2025 marketing was dominated by talk of AI. So instead of more predictions about generative or agentic AI, let’s look at ...

Companies can activate partnerships directly with the content creators that are shaping AI search recommendations through impact.com and Evertune's Partner Connect.

Kustomer customers can now resolve 'Where is my order?' and 'Where is my refund?' requests with real-time order, shipping, and returns data inside a single view.

Pegasystems has added advanced agentic artificial intelligence features in the latest version of Pega Client Lifecycle Management, its compliance solution that helps financial institutions speed ...

Uberall, a provider of location marketing technology, today unveiled Generative Engine Optimization (GEO) Studio to help multi-location companies stay visible and recommended in artificial ...

As the threat landscape evolves, so do the challenges of compliance, data protection, and security management. Firewall-as-a-service (FWaaS) provides a modern, cloud-based solution.

Onpipeline, a CRM platform provider, today launched a free service for non-profit organizations, including registered charities, foundations, non-governmental organizations, community organizations, ...

The future of customer success will belong not to those who automate the most but those who learn to collaborate best.

Users of cloud conttact center software from NiCE, Genesys, Amazon Connect, and SharpenCX can now add accessibility technology from NexTalk.

The investor panel from the CRM Playaz 'What is CRM in 2026?' conversation series debates whether 2026 will be the year the fears of an AI bubble will be realized, and if so, what impact it will have ...

Kustomer's Data Explorer turns CX reporting into a live conversation, giving leaders instant explanations and recommended next steps.

With this new release, companies can identify high-performing creatives, optimize spend, and maximize campaign effectiveness across TikTok campaigns.